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The Latest News from autoVHC

 

Failure to sell urgently required work still costing UK dealers more than £400 million per year

autoVHC’s annual aftersales report reveals average dealership continues to struggle selling Red work as the number of vehicles presented at service departments falls. UK franchised dealers are still only managing to sell just over half the amount of urgently required work identified during the service process.

 

autoVHC to integrate with CDK Global for a seamless aftersales and CRM offering

 

We are pleased to be able to announce that we have reached an agreement with CDK Global to build joined-up experiences between autoVHC and the CDK dealer management system (DMS). This will create an end-to-end solution which enables automotive dealerships to seamlessly transfer data pertaining to jobs, parts, stocks, prices and more between the two platforms.

 

 

EMaC and autoVHC deliver integrated vehicle health checks and service plans through new partnership

7 March, 2019

 

A new partnership between autoVHC and the EMaC Service Plan system is set to bring significant benefits to dealers and their consumers.

 

Using their autoVHC tablet, dealers can now identify items covered by an EMaC Service Plan, allowing them to start work immediately rather than waiting for customer approval.

 

Franchised dealerships see 24% drop in workshop activity during Q4 2017

28th February 2018

 

The UK franchised dealer sector saw a significant drop in demand for servicing and repairs during Q4 of 2017, with more than 323,000 fewer vehicles being presented to UK dealerships by the end of the three month period.

 

According to autoVHC's latest data, the average number of vehicles being presented to aftersales departments dropped from 277 in October to 211 in December.

 

Winter warning for UK dealers as tyre sales drop

3rd January 2018

 

The average UK dealership failed to replace 71% of severely worn tyres in November, raising serious duty of care concerns as motorists prepare for further winter driving conditions in the New Year.


Figures obtained from autoVHC's records revealed that the average dealership sold replacement tyres on only 29% of the occasions when either severely worn or faulty tyres were identified during services carried out in November 2017.

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