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Covid 19 – Update from Snap-on Business Solutions

We wanted to update you on how Snap-on is responding to the challenge that is being presented to many global industries at this time. It’s important that key workers, food supply logistics, community support workers, medical providers and other critical providers can maintain continuity in their daily professions. This is why it’s vital that Snap-on supports you so you can support these important customers by keeping them mobile and their equipment operational. Snap-on is deemed to be a critical supplier to the maintenance, diagnostic and repair segments as we continue to provide equipment and services that preserve mobility and transportation. This is why we are open as usual to help you. If you require additional support then please contact us directly on our customer service helplines.

The Latest News from autoVHC


Franchised dealerships see 24% drop in workshop activity during Q4 2017

28th February 2018


The UK franchised dealer sector saw a significant drop in demand for servicing and repairs during Q4 of 2017, with more than 323,000 fewer vehicles being presented to UK dealerships by the end of the three month period.


According to autoVHC's latest data, the average number of vehicles being presented to aftersales departments dropped from 277 in October to 211 in December.


Winter warning for UK dealers as tyre sales drop

3rd January 2018


The average UK dealership failed to replace 71% of severely worn tyres in November, raising serious duty of care concerns as motorists prepare for further winter driving conditions in the New Year.

Figures obtained from autoVHC's records revealed that the average dealership sold replacement tyres on only 29% of the occasions when either severely worn or faulty tyres were identified during services carried out in November 2017.

Average dealership failing to replace 66% of severely worn tyres

25th August 2017


The average UK dealership is failing to replace 66% of servery worn tyres, new data has revealed.


Figures obtained from electronic vehicle health check provider autoVHC revealed that the average dealership sold replacement tyres on only 34% of the occasions when either severely worn or faulty tyres were identified during services carried out in July 2017.



Failure to sell urgently required work costing UK dealers more than £480 million in lost sales per year

3rd August 2017


UK franchised dealers are missing out on as much as £480 million in lost sales by only selling 54% of urgently required work identified during customer vehicle health checks.


Annual data from electronic vehicle health check provider autoVHC has revealed that the average UK dealer missed out on £99,200 worth of revenue in 2016, by failing to sell 46% of Red work identified during the health check process.



autoVHC achieves worldwide installation success across Jaguar Land Rover dealer network

19th July 2017


Leading aftersales solution provider autoVHC has announced the installation of its vehicle health check software, autoVHC, in 38 markets for Jaguar Land Rover.


The milestone comes after the introduction of the software at a number of JLR sites across South America.


As a multi-lingual platform, autoVHC allows manufacturers and dealerships to establish a standardised process across their networks, delivering consistency of customer experience in-keeping with their preferred brand values.


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