We are pleased to be able to announce that we have reached an agreement with CDK Global to build joined-up experiences between autoVHC and the CDK dealer management system (DMS). This will create an end-to-end solution which enables automotive dealerships to seamlessly transfer data pertaining to jobs, parts, stocks, prices and more between the two platforms.
By joining the CDK International Partner Programme, autoVHC will be able to offer dealerships a more unified and integrated approach to customer care and data analysis, and ensure that dealerships already deploying a CDK DMS can leverage their existing investment when integrating autoVHC’s platform. Any aftersales activity recorded in autoVHC will be automatically written to the Repair Order in the DMS, giving a single pane of glass view, whilst allowing dealers to call a central data store to ensure that customer information is kept up to date, ensuring the most informed service possible.
Chris Saunders, Business Unit Director at autoVHC said: “CDK has a brilliantly human-centred approach to the automotive sector; it understands that building sustainable relationships is the key to dealership profitability and sustainability. This fits in perfectly with our own ethos of empowering dealerships to offer highly tailored and efficient aftersales services, therefore extending their service portfolios and positioning themselves as competitively as possible. It made perfect sense to integrate our two platforms and pass on the streamlining and information-sharing benefits direct to dealerships.”
Jonathan Hales, UK Partner Manager, CDK Global said: “We are delighted that autoVHC has joined our pioneering Partner Programme. Their electronic vehicle health check solution helps dealerships to deliver the highest quality aftersales service and by integrating with our DMS our dealership customers can optimise and drive greater financial efficiency in the vehicle inspection stage of the aftersales process.”News