What impact has this year had on the motor industry and what can dealerships expect in 2021?
20th November 2020
By Nick Squire, Operations Manager
Blog
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Covid 19 – Update from Snap-on Business Solutions
We wanted to update you on how Snap-on is responding to the challenge that is being presented to many global industries at this time. It’s important that key workers, food supply logistics, community support workers, medical providers and other critical providers can maintain continuity in their daily professions. This is why it’s vital that Snap-on supports you so you can support these important customers by keeping them mobile and their equipment operational. Snap-on is deemed to be a critical supplier to the maintenance, diagnostic and repair segments as we continue to provide equipment and services that preserve mobility and transportation. This is why we are open as usual to help you. If you require additional support then please contact us directly on our customer service helplines.
The Latest Blogs From autoVHC
How can your dealership make the most of aftersales opportunities with the predicted surge in MOTs post lockdown?
1st October 2020
In response to lockdown on the 30th March, the Department for Transport (DfT) announced a six month MOT extension after dealers and garages had to temporarily close. Now, six months later, this has created a surge in demand for MOTs, effectively doubling the number of vehicles that will require MOTs. Figures predict a total of 11.28 million vehicles will need an MOT over the next 3 months, with 200 extra tests expected in the busiest hotspots.
Advice for Our Partner Dealerships on Contactless Solutions to Keep Your Customers and Employees Safe during the Pandemic
31st July 2020
Measures you can implement in your dealership to help keep your customers and their vehicles safe
Why electronic vehicle health check systems are key to the aftersales revival
22nd June 2020
By Paul Muers
The Covid-19 crisis has hit the motor industry incredibly hard over the last month. In addition to disruption to vehicle manufacturing and supply chains, many dealers scaled down operations with the exception of emergency vehicles.
What will the Motor Ombudsman’s code of practice review mean for your aftersales service?
20th January, 2020
By Paul Muers
The Motor Ombudsman has announced plans to review its four codes of practice this year. These codes are made in line with the ombudsman’s values of integrity, effectiveness, openness, accountability and professionalism.
Creating a standardised international service approach
16 December 2019
By Paul Muers
Car manufacturers are among the world’s best-known brands. They have international reputations to maintain and protect – and part of this means ensuring a consistency of experience for consumers interacting with the brand, no matter where in the world they are located.
Is your dealership making the most of service technology?
30 October 2019
By Paul Muers
The rapid pace of development in digital technology is having a dramatic impact in multiple industries – and automotive servicing is no exception.
Why integrated technology matters for your dealership
By Paul Muers
13th September, 2019
Integrating technology enables organisations to make better use of the data available to them, improves accuracy and enables more intelligent decision-making.
Dealing in Digital: Tips for expanding your aftersales services
By Paul Muers
20th August, 2019
Innovative and creative digital offerings have become crucial for organisations across a wide variety of sectors. Retailers, media businesses, estate agents and more are competing to develop the most engaging mobile apps, the most novel approaches to gamification and the most appealing digital experiences.
Adding value: How dealerships can deal with the lull in spending
31st July, 2019
Profitability for franchised dealerships has long been a rocky arena, and the latest figures may provide little comfort. As customers navigate economic and political uncertainty, purchasing a new vehicle understandably slips down the list of priorities.